My 5 Tips to Personal Development

I started my journey with Air Marketing back in 2018 as a Business Development Executive. I really enjoyed the role, the culture and the opportunities that were clearly available from this position. But I was hungry for growth and I knew I wanted to develop my career, within the first year I quickly excelled and was rewarded with the management of my first account. I was thrilled by this opportunity to really show what I was made of and also to give the client the best experience of working with Air.

Fast forward to today, just over a year later and I’m stepping into one of just three Account Manager roles, with my sole focus to deliver ROI for our ever-growing client base.

I wanted to share with you how I got here, so these are my 5 focus areas:


I’m a huge believer in achieving anything, if you’re willing to learn and open to change. Within my time at Air I’ve had the opportunity to learn from various senior team members and taken part in some fantastic training sessions. These have been vital to my progression as it doesn’t feel like I have ever stopped learning. My favourite training was a Time Management session run by our in-house Learning and Development Co-ordinator. It taught me how to balance my workload and keep stress levels under control, which is vital in a fast pace, high performance environment like Air.


I may be a Gen Z; however I don’t agree with snowflake culture that the generation has been tarred with. I value and really take on board feedback from those more knowledgeable both inside and outside of work to aid my professional development. Sometimes the feedback has been negative, but I always feel you can take learnings and constructive criticism from these moments. Being in sales I have a tough skin anyway!


Yes, honesty. I’ve always taken the approach of transparency with my colleagues and clients. It’s something that fits well in our culture and something we pride ourselves on at Air. You can’t lie when it comes to statistics and data. If you’re honest with clients this will create a strong and respectful relationship for the future.

Creative thinking

A large proportion of my role is process driven, with this we see consistency of delivery and of results. However, you need to be one step ahead in account management. This means you need to be thinking of new ideas all the time to keep things fresh. Nine times out of ten your original strategy is going to change, and you will need to adapt to this to keep on the front foot.


I believe that passion is the biggest thing you need to get to the next step. I love what I do, and I am lucky to work in a culture that nurtures that passion and ignites it even further. Being dedicated to reach your goal is important and it is this drive and dedication that will see you become successful.

I’m looking forward to everything 2020 has in store in my new role, working with more fantastic clients and achieving great results for them. If you’re interested in joining Team Air, visit our careers page or call 0345 241 3038.

Opinion piece by Gracie-May Bryan, Account Manager at Air Marketing Group

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