The Air Team

Team Air

Jo Marshall

Jo Marshall

Client Support Executive

A little bit of background information:

My Career started as a 16 year old working in a travel agents on a Youth Training Scheme, as it was back then, a whole £45 per week salary! I quickly worked my way up through the ranks and by age 19 I was running 2 large branches of a travel agents in the middle of a City Centre, where I stayed for 10 years. Following this, I worked for a large home appliance company in a consumer affairs role, before shortly returning back to the world of sales in a range of BDE, BDM and Quality Assurance roles.

A little bit about your current role:

I currently work in a Client Support role at Air, working closely with our clients and Account Managers in many ways including quality assurance, campaign audits and making suggestions for improvement. I also provide feedback to our delivery Team Leaders to help them in their continuous development of our BDE’s, to ensure we are providing a great service for our clients.