Let’s start with data

31/05/2018

Data for telemarketing

We live in a world where data is everywhere, it’s more widely available than it ever used to be, and we use it more than we’ve ever done before!

As telemarketer’s, data is invaluable to us. The simple truth is that we are only as effective as the data that we use. It is our job to understand who we are calling and to establish a need, all culminating together to create a lead or opportunity for our client. With the correct and clean data, we are able to do this in an efficient manner, understanding the target market, key message and target for our clients.

But, with bad data we struggle from the outset. Using out of date, irrelevant, or confusing data causes delays to our calling, meaning we call less relevant data and have less worthwhile conversations resulting in a worse return on investment for our clients.

Data changes quickly, especially if you are working with large quantities:

  • Staff change roles or leave companies
  • Companies change locations or details
  • Businesses close
  • Company mergers happen

And this can all change the data that you hold about that company.

Telemarketing is still proven to be an extremely effective method of business development when used correctly. Here at Air, we focus on the ROI that you receive when working with us, our average return is £18 for every £1 our clients invest. But to work as effectively as possible we rely heavily on working with the right data. For this reason, we have always partnered with high quality compliant data providers who we can rely on to deliver what we require to meet our clients needs.

With GDPR changes on their way in, data has never been so under the spot light. With this in mind, we’ve created our GDPR Readiness Statement, using plain English to explain how we have got ourselves ready, to give you confidence in our operation and to provide guidance for yours.

If you’re considering starting a telemarketing campaign, get in touch for a chat to find out how we can help you with your business development and data needs.

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