Introducing our 66th episode of ON AIR: With Owen – our latest interview video series with honest conversation about scaling revenue, hosted by our Founder & CEO, Owen Richards.
Owen and Hannah discuss the sales process, with a particular focus on the discovery phase.
– What the discovery phase is and how it should be approached
– Common mistakes sales organisations make during discovery
– Where most companies are losing their way in the sales process
– The downfalls of a rigid sales process
– How the sales process has changed in the last 15 years
– The fear of breaking the learning trend in young SDRs
– How being ‘human’ and adding personality to your conversations makes you a more effective salesperson
– Being customer-centric: what it means and how SDRs can achieve it