A little bit of background information:

My Career started as a 16 year old working in a travel agents on a Youth Training Scheme, as it was back then, a whole £45 per week salary! I quickly worked my way up through the ranks and by age 19 I was running 2 large branches of a travel agents in the middle of a City Centre, where I stayed for 10 years. Following this, I worked for a large home appliance company in a consumer affairs role, before shortly returning back to the world of sales in a range of BDE, BDM and Quality Assurance roles.

A little bit about your current role:

For the past three years, I’ve been working as a Sales Team Manager, supporting colleagues across a range of different client campaigns. My role is all about helping my team perform at their best by providing coaching, guidance and ongoing support to enable them to achieve their KPIs while delivering excellent customer outcomes.

I work closely with both my team and our clients to ensure we consistently deliver value, quality and great results. Whether it’s developing individuals, improving performance, maintaining quality standards or adapting to the needs of different campaigns, I enjoy creating an environment where people can succeed and clients receive the high standard of service they expect. Supporting people to grow, celebrating success and driving performance together are the parts of the role I enjoy the most.