Introducing our 21st episode of ON AIR: With Owen – our latest interview video series with honest conversation about scaling revenue, hosted by our Founder & CEO, Owen Richards. Our 21st guest is Richard Smith – VP Sales at Refract.
Owen and Richard discuss coaching, what it is and how do we do it well?. Including:
– Who is Richard and who Refract are?
– How long does good coaching take?
– What’s the impact if you don’t prioritise training
– Why isn’t training prioritised by sales leaders?
– The downsides of split focus with Hybrid roles in sales
– The mindset of Sales Leaders without patience for coaching
– The power of communication in coaching
– Why you should be coaching by asking questions and not by telling
– The power of recording sales call when coaching
– Who’s coaching the coaches?
– How do you invest your time when coaching?
– Richards top tips for being a great coach