Johnson Controls

JCI-Logo-White

Case
Study

Johnson Controls White Logo

PAUL POBLOCKI & KRISTA BENTS

Global Director of Strategic Marketing & Global Strategic Marketing Manager, Johnson Controls

Air had some big shoes to fill for Johnson Controls as we partner with a similar lead generation firm in North America that’s been providing tremendous value for over a decade. Air’s entire staff, from our initial Business Development contact to our Account Manager, Digital Team and now SDRs, are some of the best professionals in the industry we’ve worked with. The entire Air team quickly grasped a complex message of value directed at the C-Suite and immediately delivered value from Day 1 of the campaign. We look forward to continuing a long partnership with Air Marketing!”

Johnson Controls
Overview

Innovating Smart Spaces: Johnson Controls is a global leader in smart building solutions, dedicated to creating safe, healthy, and sustainable environments. With nearly 140 years of innovation, their award-winning AI and data-driven technologies are transforming how we design, operate, and maintain buildingsushering in a new era of autonomous spaces. 

Supported by a global team of over 100,000 employees across 150 countries, Johnson Controls serves industries including healthcare, education, data centres, airports, and manufacturing, delivering smarter, more efficient spaces. 

Johnson Controls Graphic

THE CHALLENGE...

Scaling Success in the UK Market 

As a global organisation, Johnson Controls needed a partner with deep expertise in the UK market to accelerate sales growth and secure new opportunities for their internal business development team. 

Their goal was clear: establish strong relationships with large manufacturers in the UK while replicating the success of their proven Integrated Marketing Model from North America. After vetting three lead generation firms, Johnson Controls chose Air Marketing for its proven track record, responsiveness, and comprehensive range of services designed for long-term partnerships. 

Our Approach...

To address the challenge, Air Marketing designed a bespoke sales, marketing, and data strategy targeting Johnson Controls’ desired UK market. With a focus on engaging C-Suite executives and navigating complex value propositions, Air quickly demonstrated an in-depth understanding of Johnson Controls’ goals. 

Through a rigorous onboarding process, Air developed precise messaging and market insights, enabling qualified opportunities to flow from the very start of the campaign. By aligning sales and marketing efforts, Air consistently delivered targeted leads to Johnson Controls’ European sellers, effectively breaking into key markets. 

The Results...

Air Marketing has played a critical role in creating meaningful opportunities for Johnson Controls’ UK business development team. By maintaining open communication and adapting strategies based on market feedback, the partnership has evolved into a seamless extension of Johnson Controls’ sales efforts. 

Highlights include: 

  • Exceeding expectations: Within the first six months, Air surpassed agreed KPIs and delivered ahead of schedule. 
  • Exceptional quality: Over 90% of booked meetings resulted in meaningful engagement, with a projected pipeline value of the opportunities to date of £28m. 
  • Strong collaboration: Air’s integration with Johnson Controls’ sales team has driven consistent improvements in messaging and results. 

Johnson Controls’ investment in Air Marketing has not only accelerated its UK market entry but also set the stage for continued success through this strong, collaborative partnership. 

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Client in the SaaS Industry

Case
Study

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Overview

Our client in the SaaS industry helps UK companies apply for Series A funding and prepare for significant growth as risk-free as possible through an intense, expert-led training programme.

Using an in-depth syllabus and providing long-term support, they facilitate the development of credible business plans and investor propositioning, giving CEOs and Founders the confidence to successfully scale their businesses.

Our client came to us because whilst their offering was incredibly strong, they didn’t have the time and expert resources to market their services optimally to their target audience. Having attempted to do this in-house and not achieved the results they were hoping for, they were looking for a trusted partner who could take on the project and open doors with key decision makers within their target niche. That’s where we came in – following a referral through a mutual contact at a trusted SaaS company, Air Marketing quickly got to work.

THE CHALLENGE...

A winning strategy using a collaborative approach between sales and marketing services, Air produced and implemented a full marketing and sales strategy combining SDR outreach, email marketing, social media marketing and user journey consultancy. This end-to-end strategy saw marketing and sales working in perfect harmony.

  • The marketing team ensured all messages were consistent across all social and digital channels, nurturing leads with relevant content including an education-focused email campaign, content marketing and HubSpot integration.
  • These efforts were fed back directly to the SDR team through the handing over of MQLs and hot leads from marketing’s social and email campaigns.
  • Coupled with direct outreach, the SDR team were able to work responsively and in tune with marketing to identify the most qualified leads.

Our Response...

Growing trust and delivering results

This project was intense but rewarding, producing lots of positive feedback from our client. In the three months it took to deliver the campaign, we provided the required numbers to run the next cohort, and were also able to furnish our clients with tons of valuable data to utilise for future cohorts and campaigns.

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Rehegoo

Case
Study

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Mattia Esposito

COO, Rehegoo Music Group

“The team at Air really had a good idea of what we needed as a brand, and how to develop our sales strategy. Great experience working with them!”

Rehegoo
Overview

Rehegoo is a globally recognised music publisher and record label, and they are number 1 in the world for Relaxation/New Age music.

They responded to a clear market need by creating a platform on which businesses could access royalty-free background music from the Rehegoo label, with a subscription fee covering their license to play the music in their business venues.

They wanted to increase their customer base and required a lead generation campaign to gain new customers in 3 key industries: Hairdressers, Health and Beauty/Spas and Restaurants.

THE CHALLENGE...

Air Marketing sales services was selected to conduct the lead generation campaign for Rehegoo. During the sales discovery process, Air discovered that Rehegoo could benefit from testing an email send before calling, which was likely to increase engagement rates.

Sending an introduction email before the outbound dialling begins provides a softer opening for the first conversation with prospects over the phone – previous experience indicated this leads to a higher contact rate across many industries. We agreed to test half of the data to provide clear evidence on how this worked for Rehegoo. We reviewed and organised the data purchased for the campaign into the 3 segmented industries. To provide as much test data for Rehegoo as possible, the team then split and further tested plain text and HTML designed emails to each industry. The copy for these emails was edited and agreed upon between the client and the team; they were built, set-up, and sent by marketing services.

Our Response...

An incredible impact on contact rates across the board

Our team’s emails were highly effective in boosting the contact rate for the lead generation team within Air. The data shows that those in the 50% who received an email before calling were more engaged with the Air team’s diallers. In fact, those that received an email before calling had a 20% higher contact rate than those who did not, a significant contributing success factor for a lead generation sales campaign.

A breakdown of each segment was as follows:

Hairdressers:

Cold call only: 8.84%
With email: 10.37%

Health & Beauty

Cold call only: 12.85%
With email: 15.7%

Restaurants

Cold call only: 9%
With email: 10.54%

From the A/B testing of HTML and plain text emails, we gathered more detailed data for Rehegoo by optimising the results based on industry preference.

The results saw open rates which exceeded the industry average across all campaigns can be found in the highlights section.

This email campaign tested and proved the concept of pre-call emails for Rehegoo and demonstrated the power of sending an introduction email before calling.

With prospects already in the awareness stage of the pipeline, we were able to provide Air’s team with leads that could be more readily converted into sales opportunities for Rehegoo, enhancing the campaign’s success.

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Niche Jobs

Case
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Matt Farrah

Co-Founder, Niche Jobs

“Really easy to work with from day one. Air are professional and good humoured which helped make it not just a successful partnership but an enjoyable campaign to work on. Thanks guys!”

Niche Jobs
Overview

Niche Jobs were set to begin a telemarketing campaign with Air Marketing sales services.

They wanted to increase the volume of opportunities in their pipeline by talking to NHS Trusts and care homes, communicating how they were uniquely placed to help their recruitment needs.

Niche Jobs wanted to emphasise how they are different from other recruitment boards; they are a community of healthcare professionals and help people find roles within the sector and share insights, stories and hints and tips – providing a far more holistic approach to attracting the best healthcare talent.

They felt that they needed more than the one touchpoint within their campaign and considered how best to approach this.

THE CHALLENGE...

Emphasising the benefits of partnering with a healthcare recruitment expert

Niche Jobs had already established their target audience, so we proposed implementing a pre-call drip email campaign and a warm lead nurture email campaign that would support the calls made by sales services.

These emails would highlight the community aspect of Niche Jobs, signposting potential clients in the direction of 4 of their websites and online forums.

To create the pre-campaign email and accurately communicate the benefits of their service, our team delivered the following:

  • Held in-depth discussions with Niche Jobs’ MD to establish their brand story and how they wanted to communicate their value proposition to the NHS Trusts and Care Homes.
  • Researched relevant barriers and challenges within the health sector to inform how Niche Jobs could help solve their target audience’s pain points and shape the campaign’s messaging.
  • Content creation for 12 separate emails, each with different content, media and research dependent on the sector.
  • Completed detailed reporting of the outcomes of the email campaigns.

Our Response...

A joined-up approach delivering great results

Niche Jobs were pleased with our approach, and the email campaigns created as part of this project. The work delivered closely matched what they had envisioned when considering an additional touchpoint in their campaign.

The campaign supported the telemarketing activity delivered by Air, and any ‘hot leads’ identified from engagement in the emails were prioritised and fast-tracked so Air’s team to capitalise on their interest while they were prime for a conversation.

Across both email campaigns, 251 potential clients engaged with the content. Thanks to Air Marketing’s assistance, Niche Jobs had 50 open opportunities in their sales pipeline.

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Eon

Case
Study

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Channel and Consultant Manager, E.ON

“Air Marketing worked with our Solutions Team from August 2018  – August 2019. They acted as our outsourced telemarketing and demand generation team who nurtured prospects and pipelined opportunities to our sales channels.

Air were able to share their expertise and accommodate a number of specific requirements. There was a heavy focus on visibility of performance via their online portal and bespoke dashboards; which were critical for transparency which they were able to deliver.

It was beneficial that the people and culture aligned with our own which allowed our in house team and the Air team to work in harmony.

Engagement with training and an enthusiasm to do well helped the transition from working our campaigns and fulfilling our brief.”

EON
Overview

E.ON had recognised that their average sales cycle was very long, typically 1-2 years for some of their highest revenue B2B products and services. 

When working towards driving sales over the line, internally, they were finding this cycle challenging and time consuming to manage.

Aware that to improve their sales conversion rate they would need to nurture their prospects through the longer sales cycle, they looked for an external partner to help. They needed a partner who could provide guidance on creating a campaign which would generate opportunities and nurture prospects through the buyer journey to assist with their ongoing sales conversions. When partnering with an external marketing and sales provider, it was essential that the outsourced team were disciplined when following their brand guidelines and recognisable tone of voice.

Their success so far has always been a result of their ability to build a strong brand image that is green, innovative and interconnected across a range of service solutions, therefore, it was key that they worked with a partner who understood this collaborative approach and could build upon this heritage.

THE CHALLENGE...

A key driver which encouraged this company to work with marketing services was our experience of working collaboratively with sales services, a full cycle sales and acquisition partnership.

Holding strong emphasis on aligning their marketing and sales strategy, this company wanted to increase their opportunities and nurture those prospects who were coming into their sales funnel. As a result, marketing worked with sales to implement a two-prong approach.

Beginning a telemarketing campaign with Air Marketing, marketing ran a drip and nurture email campaign that would further warm the leads being called by sales. These emails were topical to the clean energy movement and addressed real pain-points, which Air had already uncovered as being relevant among the prospects being contacted.

In order to implement these campaigns, Air:

  • Held in-depth discussions with the E.ON Solutions Team to establish exactly what areas of their business needed more opportunities fed into their funnel.
  • Researched the current climate and gathered information on issues experienced amongst prospects who are with other providers, research supported by Air’s conversations.
  • Familiarised themselves with their clients’ brand and utilised their internal hub so content creation was topical, and the HTML design was uniform to the brands universal image.
  • Wrote the copy for multiple emails which were A/B tested to maximise the success of the overall campaign.
  • Setup campaign automated triggers to further nurture prospects on their journey.
  • Cleansed data by passing opened, clicked and bounced contacts to Air for further calling.
  • Compiled detailed reporting of the outcomes of the email campaigns, so that prospects could be prioritise dependant on their engagement and learnings could be shared for replication in the future.

Our Response...

E.ON was so happy with the results from the aligned sales and marketing approach that they continued to use this strategy over 9 individual data sets. Air also worked with E.ON’s internal data outside of the initial campaign to help with further nurturing, which was then passed back internally to call on.

The collaborative approach from Air really helped to ensure the campaigns success. Each email sent was able to support the telemarketing campaign, with every ‘warm lead’ identified based on their engagement within the emails, the Group were able to prioritise the most qualified opportunities when calling to grow their clients’ business.

TALK TO US

ABOUT YOUR GOALS

Get in touch today. Our experienced team are happy to guide you through the process.