ON AIR: With Owen Episode 80 Featuring Arden Styles – CCO at CEGEN Environmental Group

Introducing our 80th episode of ON AIR: With Owen – our latest interview video series with honest conversation about scaling revenue, hosted by our Founder & CEO, Owen Richards.

Our 80th guest is Arden Styles, CCO at CEGEN Environmental Group. Owen and Arden have a discussion around discovering the true essence of a brand.

Including:
– What ‘brand essence’ means and why it’s important
– Real life examples of brand essence
– How brand essence can represent much more than the product you are selling
– How brand essence works in a B2B environment
– Increasing the degree of certainty: what it means and why it’s important for your clients
– How to define the essence of your brand, and at what stage it should be done
– Aligning a personal brand with an organisation’s brand, and the part digital presence plays
– The know, like, trust funnel
– The types of content a marketer should be producing to promote the essence of the brand
– Real life examples of marketing campaigns that have done this effectively

Building Brands UK Workshop by Shaun Weston: How to Make Your CRM Sexy to Enable You to Achieve Your Marketing Goals

Shaun Weston, the brilliant mind behind our CRM strategy, delivered an incredible workshop at the Building Brands UK event on 23rd May. This workshop was a valuable opportunity for our audience to gain insights into the intricacies of CRM implementation.

For those who were unable to attend the event or wish to revisit the workshop, the recording is now available for you to watch above. 

Shaun covered a comprehensive range of topics, including:

– Understanding the fundamentals of a CRM
– Collaborating seamlessly with sales teams through CRM
– Harnessing accurate data on lead and customer journeys to showcase Marketing’s impact
– Gaining actionable insights on MQL conversion through CRM
– Consolidating data from various sources (organic social, paid social, email, PPC, web, landing page design) in one CRM for enhanced effectiveness
– Closing the feedback loop and improving lead quality with CRM data instead of relying on opinions and emotions
– Empowering end users to become early adopters and advocates of CRM

BOOK A TECH STACK AUDIT WITH SHAUN

Your most important relationship is the one that you have with your customers. So why not make it as smooth as possible?

With the right software in place, you can enhance your sales and marketing processes and boost your ROI.

We’re offering a free tech stack audit to help you understand your existing CRM and identify any inefficiencies. We will provide honest, actionable recommendations to optimise your tech stack and improve your business operations. Request your audit by completing the form.

Download: Why a Killer Marketing Strategy is Non-Negotiable

Your marketing strategy is like a roadmap to achieving your business goals. It’s the foundation that supports your success; encompassing a plan that outlines the key steps and tactics required to effectively promote your products or services, connect with your target audience, and ultimately drive desired outcomes.

It needs to answer the following questions:

WHAT? What are your business goals?

WHY? Why should your people choose you over your competitors?

HOW? How will you reach and engage with your audience?

Why a Killer Marketing Strategy is Non-Negotiable is a guide by Air Marketing, designed to provide you with 4 key lessons to help you create a killer marketing strategy, tailored to your business. 

From your company’s vision to who you target and how you position yourselves to them, a killer marketing strategy contains everything you need to succeed when it comes to communicating with your customers – both current and prospective!

These 4 lessons include…

  • Sizing up your competitors
  • Analysing your business
  • Getting brutal with your targets
  • Getting it done!
Get your FREE copy of the guide by completing the form below.

From Zero Knowledge to Big Sales Success – Event Talk with Air Marketing’s Katelyn Tomlinson

We’re excited to share the inspiring talk by our very own Business Development Executive (BDE), Katelyn Tomlinson, at Sales Confidence‘s SDRs and BDRs event. Katelyn shared her personal journey of going from a beginner position with little knowledge of SaaS to becoming a successful BDE at Air Marketing.

In her talk, Katelyn gave insightful B2B sales tips that helped her achieve her goals, and encouraged others who are new to the SaaS space, thinking about launching a new career in sales, or even seasoned professionals to learn from her experience.

Through her infectious motivation and drive, Katelyn showed that success in sales is not only about having prior knowledge or experience, but also about the right mindset, determination, and willingness to learn and grow.

At Air, we believe that everyone has the potential to achieve their goals, and we are proud to have Katelyn as a part of our team. Her success story is a testament to the value we place on personal development and continuous learning, which we believe is vital to our growth as a business.

So, whether you’re new to the SaaS space or a seasoned professional, we invite you to watch Katelyn’s 7-minute talk and get inspired to take your sales game to the next level!

ON AIR: With Owen Episode 79 Featuring Adam Graham – Managing Director, Gray Matters

Introducing our 78th episode of ON AIR: With Owen – our latest interview video series with honest conversation about scaling revenue, hosted by our Founder & CEO, Owen Richards.

Our 79th guest is Adam Graham, Managing Director at Gray Matters and Founder of BD Matters. Owen and Adam discuss the topic of diagnosing the root cause of sales inefficiency and offer practical solutions to address it.

Including:
– Most common factors behind sales underperformance
– The ideal mindset and culture of a leadership team
– Common mistakes vs quick wins of positioning and branding
– Pros and cons of being niche and the internal challenges that brings
– Getting buy-in from your sales team
– Go-to-market strategy: what’s working and what’s not in 2023

CloudTask’s Transform Sales Podcast Featuring Owen Richards – Founder & CEO, Air Marketing

Want to know the secret to a successful sales strategy? Air Marketing’s Founder & CEO, Owen Richards, reveals all in an interview with Amir Reiter, CEO of CloudTask.

They discuss:
– How to qualify leads efficiently
– How to find the right niche for any product or service
– How to identify when buyers don’t fit your target

Learn more about how Air Marketing works with expert teams that provide all the sales and marketing services you need to generate a pipeline that drives results and revenue, here.

Connect with Owen and Amir on LinkedIn:
https://www.linkedin.com/in/owenjrichards/
https://www.linkedin.com/in/amirreiter/

Day 7 of Air Marketing’s 12 Days of Christmas: Be Brave Sell More Guide

Does your marketing need a spruce up? (Excuse the Christmas pun!) 🎄 Tired of sending out the same old fluff and seeing the same low ROI?

Then this guide is for you. 

We’ve pulled together 4 lessons to help you think differently about your marketing strategy, ultimately resulting in more sales and long-lasting relationships with your ideal customer. 

The 4 lessons include:

  • Be Brave And Look Closer At The Numbers
  • Be Brave With Your Content
  • Be Brave With Your Targeting
  • Be Brave With Your Delivery

Put together, our 4 lessons in fearless marketing will make you serious money… so download it today!

DAY 8 OF AIR MARKETING’S 12 DAYS OF CHRISTMAS

What’s behind door number 8?

The Importance of Training When Developing High Performance Teams

When it comes to training, I have often found that the main objection I’m met with is cost and the potential loss of investment – “what happens if we train our staff and they leave?” My response… what happens if we don’t and they stay?”

Yes, training can be expensive and in businesses, people come and go. However, if the training is right, the relevant benefits far outweigh the cost. Training is vital in the workplace as it aids both personal and company growth. Training also makes employees feel valued and invested in, resulting in a happy environment and increased productivity.

Training can benefit company growth in numerous ways:

  • Best practice: Training expands the knowledge base of all employees within a company. By sharing best practice within the company, all employees understanding of procedures and processes and how to deliver a high standard of quality, can then be replicated daily and maintained throughout the entire team.
  • Consistency: Best practice goes hand-in-hand with consistency. With constant and relevant training from day one, all employees should receive a solid foundation of knowledge, which can then be built upon. With this foundation, all employees will possess the tools and knowledge to carry out and deliver work of the same outstanding standard and quality. 
  • Motivation: It is important to keep employees motivated as it has a direct effect on productivity. An increase in motivation will directly increase the productivity of employees and their overall performance as well as that of a team. In turn, this will generate more return on investment (ROI) for the client and the company, representing the importance of investing time and resources into training.
  • Employee satisfaction: Morale is high when productivity and performance throughout the company are strong. This coupled with personal achievements brings employee satisfaction, whereby employees are happy and feel valued, in turn they perform well. It’s a full circle that all stems from and starts with training.
  • Weak areas: Identifying and addressing weaknesses in a company presents the opportunity to carry out refresher training or upskill sessions to educate and share knowledge. This ensures that everyone is comfortable in what is required from them and the level of performance is once again maintained.
  • Collaboration: We all know that ‘two heads are better than one’. It makes sense then to share knowledge and experience, both within specific teams as well as between them. Coming together to help one another, as well as bringing different perspectives and opinions can sometimes be beneficial for everyone involved and helps to present various aspects of the company in various ways. This can be a training lead collaboration, whereby everyone can learn and benefit while also feeling like they have a voice.
  • Reduced employee turnover: When employees receive the relevant and correct amount of training, they should feel more comfortable and confident in the workplace being able to carry out all aspects of their role with ease. Thus, reducing anxiety, unhappiness and a desire to leave the company.

Training doesn’t always need to be delivered in-house. At times it is necessary to seek out external guidance and assistance. External training really helps with:

  • Access to expertise: When specific training is required, it is always best to go directly to the source and get the experts in, as they will know all the relevant information and the current tips and techniques being utilised and will be able to share best practice.
  • Fresh look: External trainers may be able to provide valuable insight into inefficiencies within the company and help us to see opportunities for improvement that we could implement smoothly and efficiently. By bringing in an outside view, they can suggest changes that we may have otherwise not been aware of or thought of.
  • Stretching our comfort zone: External trainers who are new to the business get employees stepping outside of their comfort zones immediately, as someone new is around.

When our comfort zones are stretched, we find it fosters creativity making us more flexible and adaptable to unexpected change. It also motivates us and increases our overall productivity and performance.

So, if you’re considering implementing a training programme for your team, give it a go, you’ll only know once you try – ‘the proof is in the pudding’ so to speak.

Opinion Piece by Nicolette Karides, Learning and Development Coordinator at Air Marketing.

Setting business development goals will help you win clients and influence your team

We all know how important sales are, without sales your business won’t grow, and without growth, your business will collapse. Therefore, it is essential to account for sales and business development within your company.

Whether you’re managing your business development in-house or outsourcing to an agency, implementing a thought-out strategy will help to win you clients and give you the ability to positively influence the individuals within your company.

8 tips that will help you implement a successful business development strategy.

  1. Identify long-term goals:

82% of B2B decision-makers think sales reps are unprepared.

However, have you ever questioned why this might be?

Tips:

  • Establish what success looks like for your business
  • Ask why you’re deploying a business development strategy. Have you experienced a drop in inbound enquiries, are you lacking qualified leads or are you aiming to make enquires more consistent?
  • Set clear milestones and incentives to achieve the changes needed to reach success and give your team something to work towards
  1. Measure your current performance:

65% of CEOs rated “inclusive growth” as a top-three strategic concern.

Today, businesses are no longer assessed on traditional metrics, instead their relationships with workers and their impact on society is just as important as financial growth and this, in turn, heavily affects success.

Tips:

  • Combine revenue growth and profit-making with the need to respect and support the people which make up your environment
  • Invest in a performance management tool. The Performance Climate System for example, is a management tool which can extract information on the current productivity, climate and perception gap between your team and the leaders
  • Allow your leaders to implement the changes needed for a more positive environment, a boost in team engagement are highly linked to an increase in sales
  1. Establish what clients you’re looking to win:

42% of start-ups failed in 2017 because there wasn’t a market for their offering.

Not everyone wants to buy what you’re selling, which is why it’s so important that you identify the needs of your target market.

Tips:

  • Think quality over quantity
  • Create a client profile to give you a clear indication of who needs your product or service, understand their pain points and what long term goals you can help them to achieve

If you’re looking for ‘The Ultimate Guide To B2B Sales Prospecting’, Air’s Group Director, Richard Forrest has all the tips in this world-class book.

  1. Hunt down your next opportunity:

80% of buyers are those which you must go out and find and it may take an average of 8 cold call attempts to reach them.

Tips:

  • Pick up the phone and be persistent in your efforts to build rapport.
  • Focus on your prospects need and be prepared to objection handle. For 3 killer ways to handle objections, take a read of our blog here.
  • Don’t become a sales robot, your priority is client satisfaction, so don’t let the relationship go cold.

 

  1. Make sure your new opportunities qualify:

Business Development Executives make between 100 and 500 calls for every lead they qualify.

Setting qualifying criteria is a way of making sure your business is concentrating on leads that can really benefit you.

Tips:

  • Be clear on the decision makers you need to be talking to and what makes a good meeting
  • Analyse your prospects BANT (Budget, Authority, Need, Timeframe)

Need more tips on the golden questions you should be asking to qualify leads? Read more here.

  1. Top ‘Sales Professionals’ don’t sell:

1 offline word of mouth impression drives sales 5x more than one paid impression, and as much as 100x more for higher-consideration categories.

Being a sales professional is not actually about selling, it’s about building relationships and solving problems.

Tips:

  • You must be out there, have a presence and be the expert. Offer guidance, regardless of whether it results in a sale or not. You can guarantee that the person you helped, with no immediate benefit to yourself, will come back or refer your next customer
  1. Use your marketing resources:

Only 54% of professionals across service industries said their marketing and business development activities were strongly aligned.

Lack of integration between the two can result in wasted efforts and lost opportunities.

Tips:

  • Partner with a marketing agency or department! Events, content and consistent company messages can really help nurture leads through your pipeline and close deals
  • Checkout our sister company, Roots to Market, who can offer a full-service approach to your marketing strategy or aid in bespoke projects such a nurture campaigns
  1. How do you know you’ve achieved success?

Business Development is a long-term investment.

Tips:

  • Remain realistic when visualising what your success looks like, how much you’re prepared to invest and how long success will take you
  • When you have reached your initial end goal, it’s time to start the process again, establish what success looks like now, set a more ambitions turnover, find new competitors, hunt for more rewarding opportunities and create new milestones in order to progress further up the ladder

Done well, Business Development has the potential to transform the dynamic of your business and get you working with more of the right clients. Whether in-house or outsourced, everyone who touches your Business Development Strategy needs to be fully engaged in your long-term ambitions and understand what needs to be achieved to get there.

Get in touch:

Need help with reaching your audience, increasing your client base and growing your business? Contact #TeamAir today on 03332 581394 or via contact@air-marketing.co.uk

How can hashtags help to boost business success?

Hashtags are a familiar sight, with most of us now using social media daily. However, many businesses still aren’t utilising them to the best of their ability. Whilst they may seem like a fun way of sharing what you’re up to with friends and family, they are in fact powerful tools. Twitter states that tweets containing hashtags are twice as likely to be seen. Functioning much like keywords/phrases on websites or SERP’s they can gain traction for your company. Therefore, it is worthwhile aligning yourself to ones which will boost your business and help you to develop a recognisable brand.

With so many of us now using social media, there is a hashtag for everything, whether it is #NationalDoughnutDay or #Brexit – hashtags offer an opportunity for everyone to boost their business and start trending conversations around topics of interest. Even if you are time poor or lack the creativity to generate your own hashtags, you don’t have to worry. Today all social platforms make finding popular hashtags easy, as most offer a list of the days trending hashtags so that you can see which ones you can use to optimise your business’ presence.

So, even if you aren’t a doughnut company, your company could produce reactive marketing material around #NationalDoughnutDay. For example: You may buy your whole team doughnuts, why not take a photograph of yourselves enjoying them and post against #NationalDoughnutDay? In jumping on hashtags such as these, it also offers a sense of transparency to your business, showing humanity and your business personality. The wider you reach the more likely you will be seen by your target market.

Using hashtags makes your company relatable. However, it is important to make sure that your company is staying on brand allowing clients and prospects to create a solid concept of what your business offers and values.

If you are an energy company, for example, the hashtags you’re regularly using should help you to portray a message relevant to those that you want to reach. As a suggestion, in using the hashtag, #RenewableEnergy, you will be linked to like-minded businesses, leading authorities in your industry and potential clients, or simply people with an interest in the topic. As a note of caution, it is vital to not use hashtags that could be misconstrued, if you’re an energy company that doesn’t work with renewable energy steer clear. Hashtags that don’t align with your brand message will demonstrate lack of transparency causing your audience to retreat and ultimately damage your company image.

Hashtags are like the dividers in a filing cabinet, when you use a certain hashtag you are telling the social media platform what you’re posting and what category you’d like your post to sit. Hashtags are typically associated with Instagram and Twitter, but Facebook and LinkedIn are now trialling the use of hashtags. Why not jump on the #trend here too? Especially with LinkedIn, a platform developed for growing businesses, where content shows up in Google searches meaning that using hashtags can greatly benefit your business by putting it in front of a larger audience.

Ultimately it is up to you how and when you choose to utilise hashtags on your social media platforms. Whether it’s just to garner support from likeminded businesses, create your own unique brand hashtags, show your interest in current affairs or to start discussions within your industry – promoting yourself or your business as an authority figure within your subject, we encourage you to optimise this simple marketing tool which can make a big difference to expanding the conversations surrounding your business.

#Enjoy! #BusinesstoBusinessMarekting #hashtags